Privacy Policy for IGNOUstatus.in

Last Updated: Sunday, 7 July, 2024

1. Introduction

Welcome to IGNOUstatus.in. We are committed to protecting the privacy and security of our users. This Privacy Policy is designed to help you understand how we collect, use, communicate, disclose, and safeguard your personal information. We value your trust in us and strive to be transparent about our data practices.

By accessing or using IGNOUstatus.in, you agree to the terms of this Privacy Policy. If you do not agree with the practices described in this policy, please do not use our website or services.

2. Information We Collect

We collect several types of information from and about users of our website, including:

2.1. Personal Information

This may include:

• Full name
• Email address
• Phone number
• Program details (course, semester, etc.)
• Date of birth
• Gender
• Address

2.2. Non-Personal Information

This may include:

• Browser type and version
• Operating system
• IP address
• Device information (e.g., mobile device ID, model, and manufacturer)
• Pages visited and time spent on those pages
• Referring website addresses

2.3. Cookies and Similar Technologies

We use cookies, web beacons, and similar tracking technologies to enhance your experience on our website. These technologies help us understand how you interact with our site, personalize content, and analyze site traffic. You can control cookie settings through your browser preferences.

3. How We Collect Information

We collect information through various methods:

• Direct interactions: When you register an account, subscribe to our service, or fill out forms on our website.
• Automated technologies: As you navigate through our site, we may automatically collect technical data about your equipment and browsing actions.
• Third parties: We may receive information about you from various third parties, such as analytics providers or advertising networks.

4. How We Use Your Information

We use the information we collect for various purposes, including:

• Providing and maintaining our services
• Personalizing your experience on our website
• Sending you updates about your IGNOU program, exam schedules, and results
• Responding to your inquiries and providing customer support
• Sending administrative information, such as updates to our terms or privacy policy
• Conducting research and analysis to improve our services
• Preventing fraudulent activities and enhancing the security of our platform
• Complying with legal obligations

5. Disclosure of Your Information

We may disclose your personal information in the following circumstances:

• To our subsidiaries and affiliates
• To contractors, service providers, and other third parties we use to support our business
• To fulfill the purpose for which you provide it
• For any other purpose disclosed by us when you provide the information
• With your consent
• To comply with any court order, law, or legal process, including responding to any government or regulatory request
• To enforce or apply our terms of use and other agreements
• If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of IGNOUstatus.in, our customers, or others

6. Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure.

We use industry-standard encryption protocols to protect data transmission. All sensitive information (such as credit card details) is encrypted using Secure Socket Layer (SSL) technology. We also maintain physical, electronic, and procedural safeguards to protect your personal information.

7. Data Retention

We will only retain your personal information for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period for personal data, we consider:

• The amount, nature, and sensitivity of the personal data
• The potential risk of harm from unauthorized use or disclosure of your personal data
• The purposes for which we process your personal data
• Whether we can achieve those purposes through other means
• The applicable legal requirements

8. Your Data Protection Rights

Depending on your location and applicable laws, you may have certain rights regarding your personal information:

• Right to access: You have the right to request copies of your personal information.
• Right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete any information you believe is incomplete.
• Right to erasure: You have the right to request that we erase your personal information, under certain conditions.
• Right to restrict processing: You have the right to request that we restrict the processing of your personal information, under certain conditions.
• Right to object to processing: You have the right to object to our processing of your personal information, under certain conditions.
• Right to data portability: You have the right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.

If you wish to exercise any of these rights, please contact us using the information provided in the "Contact Us" section.

9. Third-Party Services

Our website may contain links to third-party websites and services. We have no control over the content and practices of these sites and cannot accept responsibility for their respective privacy policies. We encourage you to review the privacy policies of any third-party sites you visit.

10. Children's Privacy

Our service is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will take steps to remove such information and terminate the child's account.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

12. International Data Transfers

Your information, including personal data, may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction. If you are located outside India and choose to provide information to us, please note that we transfer the data, including personal data, to India and process it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

13. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

• By email:ignoustatus.in@gmail.com

We will do our best to resolve any concerns you may have about our use of your personal information.